Employees are increasingly becoming digital learners and L&D departments in many organizations face a real challenge in keeping up with the demands of both organizations and employees of creating technology mediated ways to make learning easier for employees to consume, access, and apply to their roles, driving more successful learning outcomes.

According to CEB Delivering an Effortless Learning Experience what drives effective learning application is an effortless learning experience , and this is what Digital Learners value most. To engage todays employees, learning content needs to be (re)designed for learner enjoyability - easy to consume-; the learning solutions must be easily accessible on multiple devices and available at any time and in any place, and needs to address just in time learning needs and interests offering learning content that is applicable to current career needs of the employee.

How can L&D departments ensure this effortless learning?

Collaboration tools that blends the cloud computing and collaborative workspace ubiquitous learning concepts can provide robust behavior analytics and point system data mining opportunity which can be used to understand where to naturally embed learning.

A good example is Microsoft Teams collaboration and productivity tool, which is a digital hub that brings conversations, learning content, and apps together in one place. Educators can create collaborative classrooms, connect in professional learning communities, and communicate with stakeholders. Link to Microsoft Team. Class Notebook includes a personal workspace for each learner, a Content Library for shared information, and a Collaboration Space where student groups can work together. Link to Class Notebook.

Although the access of L&D departments to such a tool/platform is unquestionable advantage in creating effortless learning experiences, the effective learning outcomes delivery will highly depend on organizational culture characteristics - the values of the community supporting it-, and the bravery, consistence and persistence in experimenting with these tools.

Resources:

Web page CEB Developing the Digital Learner

White paper CEB Delivering an Effortless Learning Experience

VIDEO Introducing classroom experiences in Microsoft Team

VIDEO Microsoft Teams for Education