The Role of Artificial Intelligence in Social Resilience: A Singapore Case Study

Abstract

While artificial intelligence (AI) is often vilified as a threat to human jobs, Singapore has endeavored to leverage the technology in enhancing social resilience among its citizens. Acknowledging AI’s role in the future economy, it remains a key pillar in Singapore’s digitalization efforts. However, the impact of AI on resilience in Singapore remains unclear. To explore experiences of Singaporeans utilizing AI for resilience (with implications on social resilience) we focus on multi-stakeholder expert opinion on the SkillsFuture Singapore (SSG) scheme. SSG is a government-led and funded initiative for up- and re-skilling, introduced to protect workers and aid in their resilience through the evolving job landscape. The findings address: (1) perceptions of AI’s role in resilience, (2) effects of public AI upskilling on social resilience, and (3) AI qualifications enhancing resilience despite displacement concerns. Our results provide valuable insights into how a small state like Singapore can exemplify citizen resilience amid emerging critical technologies.

Presenters

Karryl Kim Sagun Trajano
Research Fellow, S. Rajaratnam School of International Studies, Nanyang Technological University Singapore, Singapore

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

2025 Special Focus—Learning from Artificial Intelligence: Pedagogical Futures and Transformative Possibilities

KEYWORDS

AI literacy, AI education, Singapore, Southeast Asia, Asia Pacific