Abstract
According to the realist ontological perspective, knowledge lies out there and awaits discovery by people to solve their day-to-day problems. An organisation that fails to reap from an array of opportunities that lie within its reach is doomed. This raises and strengthens the call for all business organisations to leverage artificial intelligence technology to operate more efficiently and effectively as well as to gain competitive advantage. Robotics is often thought of as the preserve of hard sciences and advanced technological business organisations. Far from it, the health care sector can benefit from use and mobilisation of robots, not in surgery and medication this time, but from enhancing records management operations within health setups. Although the conceptual study does not specifically focus on an identified case study, focus is generally made on health institutions in the developing world which are rather very cautious of and skeptical in embracing modern and trending technologies. Delivery robots, cobots and drones can be leveraged in enhancing retrieval, distribution and sharing of records and information efficiently, effectively and at minimal cost. Special circumstances within developing countries make the call for robotics in healthcare records management a priority rather than a luxury. All that healthcare professionals need is knowledge in order to tap into technology to improve society’s well-being. The study is informed by the leveraging theory which calls for use of something to maximum advantage.
Presenters
Samson MutsagondoPost-doctoral Research Fellow, Department of History (Records Management and Archival Science), Sorbonne University Abu Dhabi, Abū Z̧aby [Abu Dhabi], United Arab Emirates
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
KEYWORDS
ARTIFICIAL INTELLIGENCE, HEALTHCARE RECORDS MANAGEMENT, LEVERAGING THEORY, RECORDS MANAGEMENT, ROBOTICS