Abstract
Drawing upon the conservation of resources theory, the study explores the mediating role of work alienation in the relationship between negative workplace gossip (NWG) and cyberloafing. The study further investigates the moderating role of perspective taking in the abovementioned relationship by applying moderated mediation framework. The hypotheses were tested with two-wave survey data consisting of 354 employees working in the IT/ITES sector. Main and the interaction effects were analyzed using PROCESS v 4.2. Findings of the study show that work alienation mediated the relationship between NWG and cyberloafing. Further, perspective taking was seen to act as a moderator providing support for moderated mediation. The results of the study highlight the importance of perspective taking in curbing the ill effects of NWG in the workplace.
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
Organizational Intangibles and Tangible Value
KEYWORDS
Negative Workplace Gossip, Work Alienation, Cyberloafing, Perspective Taking, COR Theory
