Museums as Living Labyrinths of Collective Imagination: Redefining Social Change through Accessibility and Technology

Abstract

Museums are increasingly being reimagined as dynamic spaces for social transformation, leveraging accessibility and technology to foster inclusivity and community engagement. Moving beyond their traditional role as custodians of history and culture, museums are now evolving into participatory spaces that challenge conventional curatorial authority. The global rise of technology and artificial intelligence (AI) has further facilitated this shift, enhancing accessibility and inclusivity while positioning museums as innovative hubs for social participation. The purpose of this study is to critically examine how accessibility and technology intersect to transform museums into engines of innovation and participation. Using a systematic literature review, this research synthesizes scholarly perspectives on integrating inclusive practices and digital tools within museum spaces. The findings highlight four key areas: universal design as a foundation for inclusivity, technology as a driver of visitor engagement, community collaboration as a means to amplify diverse voices, and the evolving role of museums as catalysts for societal transformation. Looking ahead, museums must continue to reimagine their roles by embracing participatory models, integrating emerging technologies, and fostering co-creation with communities. This study underscores the need to rethink museums as living labyrinths of collective imagination, where accessibility and technology drive social impact. By adopting these principles, museums can transcend their traditional functions and become powerful agents of equity, inclusion, and social change. This research contributes to the discourse on inclusive museum practices and offers actionable insights for professionals seeking to align their institutions with the principles of social justice and participatory engagement.

Presenters

Isaac Mensah
Disquisition Specialist (GTA), School of Education, North Dakota State University, North Dakota, United States

Elizabeth Gilblom
Assistant Professor, Education, North Dakota State University, United States

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

2025 Special Focus—Galleries, Libraries, Archives & Museums: Engines of Innovation and Social Participation

KEYWORDS

Museums, Accessibility, Technology, Universal Design, Social Change, Community Collaboration, Inclusive Museums, Digital Inclusion