Analyzing and Evaluating Problem-Solving Approaches in User Experience Design: A Comprehensive Review

Abstract

The UX design process aims to improve the user’s experience with the product. UX aims to attract visitors to a desired site and make their path from the home page to purchase easy and fun and enhance a product’s user experience. The user experience design process is divided into four major phases: user research, design, testing, and implementation. At the same time, it is crucial to remember that UX is an iterative process. A positive user experience boost product uptake. A systematic review of UX case studies with a process-based approach will provide a better understanding to researchers to comprehend the UX Design process and utilize research analysis to meet the goals and requirements of existing research activities. This review will benefit and influence many stakeholders in User Experience and research. UEQs, user surveys, ethnographic research, and interviews have been done to explore and examine the existing UX problems and their solutions. The UX process entails empathising, defining, ideating, prototyping, and testing the final results to produce solutions that meet the needs of a broader range of user views. The ambiguous use of interviews and surveys will assist UX practitioners in expanding their ideas into new primary research areas. This review will benefit and influence many stakeholders in User Experience and research.

Presenters

Meraj Alam Idrisi
Student, PhD, Delhi Technological University, Delhi, India

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

Design Management and Professional Practice

KEYWORDS

User Experience Design Process, User Surveys, UEQ