Abstract
Sustainable development in the design field requires innovation to keep pace with the evolving times. To achieve this, it is essential to understand users’ needs and desires accurately and minimize unnecessary waste and consumption through sustainable design. Empathy and communication skills are the most critical competencies for designers who create sustainable, user-centered designs. Therefore, instead of solely focusing on design techniques or outcomes, developing the ability to communicate and empathize with users is essential. So, design curriculum changes are needed to prepare future design professionals adequately. Research on curriculum and teaching methods to enhance design students’ empathic ability and communication skills is necessary. This study designs and implements an empathic user experience research process that emphasizes empathy and communication in design. It assesses how this process improves design students’ ability to grow into future design professionals by enhancing their empathy and communication skills.
Presenters
Eunmi MoonStudent, Ph.D., University of Illinois Urbana-Champaign, Illinois, United States Jungmi Kim
Professor, Early Childhood Education, Sahmyook University, South Korea Yoosun Kim
Student, DOCTOR, SAHMYOOK UNIVERSITY, Seoul Teugbyeolsi [Seoul-T'ukpyolshi], South Korea Deana McDonagh
Director of the (dis)Ability Design Studio, Beckman Institute of Advanced Science and Technology, University of Illinois Urbana Champaign, Illinois, United States
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
KEYWORDS
EMPATHY, COMMUNICATION, USER-EXPERT, EUXR-PROCESS
